Frequently Asked Questions

Euroglass, located in Redmond, WA is a professional auto glass company that provides top-quality windshield repairs and replacement services on all makes and models.

We offer a wide range of auto glass services, including windshield repairs, windshield replacement, and back window replacement.  

We do not typically replace the windows in your vehicle that "roll-up and down." 

We do not offer any residential or business glass services.

Yes.  A repair takes about 20 minutes and costs $80.00 plus tax. We do not require an appointment but do ask that you call us about 30 minutes prior to your arrival to ensure there is a technician available to perform the repair or offer a FREE diagnosis.  This is a repair, so the chip most likely will still be visible, but should be less noticeable.  The main objective is to prevent the chip from cracking which is no longer repairable and will require a replacement.  Any additional chips are $25.00 each plus tax.  

YES. Ideally, the chip should be smaller than the size of a quarter. The chip will still be visible. The repair will strengthen the break and help keep it from cracking. Long cracks are not repairable. We recommend replacing a windshield that has long cracks.

No.  We do not offer mobile auto glass services. We only offer "in shop" installations to ensure the highest quality and precise glass replacement.  This allows us to take the time to thoroughly clean and prep the areas (pinch weld, cowling and trim) prior to installation.

Once you approve your quote, we ask for a small deposit for parts.  Once your parts arrive and are quality inspected, we will contact you to make the installation appointment.  This typically takes 2-3 days.  Installation appointments take between 4-5 hours.

We ask that you arrive between 8:00 am and 12:00 pm the day of your appointment.  If you arrive after 1:00 pm, you may need to plan to pickup your vehicle the next day.  If you would like to leave your vehicle in the evening or very early in the morning, we have a key drop box located in the back of the building.  The door is marked A9.

No.  We ask all our clients to pay for our services upon completion of the installation and seek reimbursement from your insurance company.

We request a deposit at the time you approve the quote to secure the parts. In the unfortunate event that you should need to cancel your appointment with less than 24 hours' notice and/or installation without rescheduling, we reserve the right to charge up to a 20% restocking fee.

OEM stands for “Original Equipment Manufacturer”. OEM replacement parts will be identical to those installed on your vehicle when it was initially built. As a result, you can also expect   the exact same levels of performance and quality once the repair has been completed. In addition to an exact fit and finish, OEM parts typically carry a higher price tag compared to aftermarket parts.       

Although they’re designed to look and   operate just like OEM parts, AFTERMARKET parts are produced by various manufacturers. AFTERMARKET parts differ from OEM parts in several key areas including quality, pricing, and availability. As a general rule, AFTERMARKET parts are usually less expensive than OEM parts. However, the quality and availability can be better or worse than OEM parts depending on who manufactures them. AFTERMARKET parts may not offer the same “fit and finish” as OEM parts. Depending on our vehicle and options, AFTERMARKET windshields may not recalibrate correctly.         

ADAS calibration (and recalibration) is the precise physical alignment, testing, and electronic aiming of sensors that collect data to inform your vehicle’s advanced driver assistance systems   (ADAS), like forward collision warning (FCW), lane departure warning (LDW), automatic emergency braking (AEB), and several others. This service is performed by Euroglass at the time of your windshield installation. (MAY NOT BE REQUIRED ON ALL VEHICLES)      

GLACO Glass Coating offers great water repellency and durability while providing   enhanced protection against rain, snow, and other harsh weather conditions. Reduces "pitting" caused by small rock and sand particles, adhesion of dirt and bug splatters. Safe for use on all types of glass surfaces and is perfect for car enthusiasts who want to keep their vehicle looking its best, with minimal effort. Lasts up to 4 months.  

Application at time of glass installation - $39.00 plus tax

Regular application - $59.00 plus tax

Yes. All our installations meet or exceed factory specifications to ensure original structural integrity and retention characteristics. 

We guarantee against water leakage, faulty workmanship, and defects in materials for as long as you own this vehicle.

We also offer FREE Rock Chip Repairs for the life of your windshield as long as you still own the vehicle.